Marriott Bonvoy

Congratulations! Five Nightly Upgrade Awards have been deposited into your account. Each award is good for a one-night confirmable upgrade to a premium room or suite.

How Nightly Upgrade Awards Work:

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Redeem your award(s) directly on the Marriott Bonvoy app, at marriottbonvoy.com or call a Marriott Bonvoy Loyalty Care Associate to request to use one or more awards for an upcoming stay.

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When making your reservation, you have the opportunity to select the exact room types you’d like for your upgrade.

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We’ll start looking for availability three days before your stay. If we find an available premium room or suite, it’s yours.

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If we can’t find an available upgrade three days before arrival, we’ll send you an update and keep checking.

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If your award(s) can’t be confirmed by 2 p.m. local hotel time the day before arrival, we’ll notify you via email and credit the award(s) back to your account.

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If you need to cancel your Nightly Upgrade Award request, you must do so prior to 2 p.m. local hotel time the day before you arrive and before the awards have been confirmed.

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See terms and conditions for full details.

Thank you for your continued loyalty, and remember, the best place in the world is the one you visit next. We look forward to welcoming you soon[, Fname].

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