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| Rest Assured, Kerry. |
| Your Lifetime Elite Status Has Been Updated. |
| Dear Kerry, |
We were recently made aware through our Customer Care team that the number of qualifying years some of our members had earned toward Lifetime Elite Status was not displaying correctly in their accounts. We have taken steps to correct this mistake and wanted to let you know that your member account has been updated to correctly reflect the number of years you've been a loyal Marriott Bonvoy® member.
We apologize for any confusion this may have caused and appreciate your patience while we've worked to correct the issue. Our members remain our number one priority, and we are so appreciative of your continued loyalty.
We look forward to welcoming you to one of our 7,000 hotels and resorts around the world in the near future. Thank you, again, for your patience, Kerry!
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