If you didn't make this change, contact Member Support.
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This message is to inform you that, despite our best efforts, your Points to Miles transfer has been rejected. At this time, your Marriott Bonvoy™ Points have been returned to your account. Please ensure that your Marriott Bonvoy account name matches your frequent flyer loyalty account name and refer to Section 3.11 of our Loyalty Program Terms and Conditions for details on transferring Points to Miles.
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