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First Name (FirstName)
Last Name (LastName)
You stayed at least 75 nights with us in 2017, and as part of your Marriott Rewards® 75 Nights Benefits, we’ve deposited 10 Suite Night Awards™ into your account. Each Award is good for a one-night room upgrade to a suite and can be applied to eligible paid stays, Free Night Award stays and Cash & Points stays.
Here’s how Suite Night Awards work:
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Redeem your Award(s) directly on Marriott.com or call the Customer Engagement Center to request to use one or more Awards for an upcoming stay. |
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We’ll start looking for available upgrades within five days of your stay. If we find one, it’s yours, and we’ll let you know as soon as possible. |
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If we can’t find an available upgrade five days before arrival, we’ll send you an update and keep checking. |
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If your Award(s) can’t be confirmed by 2 p.m. local hotel time the day before arrival, we’ll notify you via email and credit the Award(s) back to your account. |
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Need to cancel an Award request?
Suite Night Awards requests may be canceled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on the reservation. Once your Suite Night Awards have been confirmed, they can be returned to your account only if you cancel the entire reservation; however, canceling a reservation after 3 p.m. local hotel time the day before you arrive will result in the forfeiture of all Awards applied to the reservation. This is in addition to any other cancellation penalties that apply to the reservation itself.
As always, thank you for traveling with SPG. We hope to see you soon — checking in to a suite.
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