| As part of your Marriott Rewards® benefit selection, we've deposited 5 Suite Night Awards™ into your account. Each Award is good for a one-night room upgrade to a suite and can be applied to eligible paid stays, Free Night Award stays and Cash & Points stays.
Here's how Suite Night Awards work:
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Request your Award(s) directly on Marriott.com or call the Customer Engagement Center to request to use one or more Awards for an upcoming stay. |
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We'll look for available upgrades within five days of your stay. If we find one, it's yours! |
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If we can't find an available upgrade five days before your arrival, we'll let you know. But, don't worry, we'll keep checking. |
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If your Award(s) can't be confirmed by 2 p.m. local time the day before your arrival, we'll notify you via email and credit the Award(s) back to your account. |
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Need to cancel an Award request?
Suite Night Awards requests may be canceled until 2 p.m. local time the day before your arrival, as long as the Awards have not already been confirmed for use on the reservation. Once your Suite Night Awards have been confirmed, they can be returned to your account only if you cancel the entire reservation; however, canceling a reservation after 2 p.m. local time the day before you arrive will result in the forfeiture of all Awards applied to the reservation. This is in addition to any other cancellation penalties that apply to the reservation itself.
As always, thank you for staying with Marriott and being one of our most loyal members. We hope to see you soon!
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| Featured property: The Sanya EDITION® |
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