Marriott Rewards

Day of Close Email Communications

1. Benefits Announcement

MR and RCR shared design (dynamic tracking/footer)

1   |   2 (Versioned for Cardholders)

2. Transactional Emails

Linked Account Confirmation for basic members (on M.COM or RC.COM OR SPG to initiate) This is lieu of upgrade email, so that they get a message about their benefits.

MR   |   RCR

Linked Account Security Email (on either M.COM/RC.COM or SPG – ALL would receive)

MR   |   RCR

Points Transfer (from MR or RCR to SPG account)

MR   |   RCR

CRIS Back up text only versions

Word Document

3. Welcome

For current SPG members who are joining Rewards from the microsite (with the purpose of linking accounts). There are two versions of each because someone could initiate the process of joining and then not complete the linking until a later time. Others will join and link immediately.

MR Joined & Not Linked   |   MR Joined & Linked

RCR Joined & Not Linked   |   RCR Joined & Linked

4. Upgrade/Achiever

Versioned by level based on the member's new status due to instant status match

MR Silver   |   MR Gold   |   MR Platinum

RCR Silver   |   RCR Gold   |   RCR Platinum

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