The transformation of hybrid work, cloud adoption, and zero trust environments has increased pressure for network and service desk teams to ensure fast and secure access to resources. The added complexity of the digital workspace and lack of visibility into the root causes of problems highlights the requirement for intelligent monitoring solutions that leverage artificial intelligence (AI) and machine learning (ML).

This eBook will walk you through how ZDX utilizes AI and ML to improve end user experiences and reduce ticket escalations by empowered service desk teams.

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