It’s no secret that customer retention and business growth depend on a good user experience. Customers want reliable, secure results from web and mobile applications, expect fast load times even during peak traffic periods, and are quick to abandon online purchases and experiences in the face of outages or attacks.

But for today’s businesses, guaranteeing a smooth user experience (UX) represents an ever-shifting target — as sprawling cloud environments, sluggish networks, and evolving cyber attacks threaten to degrade application performance.