The AI Chatbot Buyer's Checklist

Not all AI chatbots are created equal. How can you make sure you choose the right one for your support needs?

This checklist covers the key questions to ask when you’re choosing an AI chatbot, spanning nine major areas:

• Types of support queries your team handles
• Setup time
• Data privacy and security
• Tone and style
• Control
• Pricing
• Integration with your tech stack
• Reporting
• Customer trust