In 2022, with a growing demand for customer support and a number of other influencing trends, we’ve reached a critical tipping point. To meet customers’ growing expectations, businesses and customer support teams need to continually adapt to the evolving landscape.
In our second edition of The Intercom Customer Support Trends Report, we surveyed over 1200 global support leaders across a range of sectors to get a picture of how customer teams are responding to these changes.
Download this report to learn the 5 trends disrupting the industry in North America.
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