Dear U.S. Bank Customer,

At U.S. Bank Institutional Trust & Custody (IT&C), our client's experience is of the utmost importance to us. We are always looking for ways to improve our service and offerings to you. IT&C is committed to strong partnerships and providing the most innovative products and service to our clients now and into the future.

To this end, we are initiating a formal survey to our clients on an annual basis to solicit feedback. Your response to this survey is critical towards our goal of continuously enhancing your customer experience. If possible, we ask that you complete a brief client satisfaction survey initiated by our partner, Global Market Insight. The survey should take less than five minutes to complete.

To begin, please select the link below:

U.S. Bank IT&C Survey

Please complete the survey by June 10, 2008.

Thank you in advance for taking the time to share your thoughts and opinions with us. If you have questions, please contact your U.S. Bank Institutional Trust & Custody representative.

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U.S. Bank · EP-MN-L28M · 200 South 6th Street · Minneapolis, MN 55402