| THE SUITE LIFE |
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You stayed at least [50/75] nights with us in [2018], and as your [2018] [Platinum 50 Eligible Night Benefit], we've deposited 5 Suite Night Awards™ into your account. Each award is good for a one-night room upgrade to a suite and can be applied to eligible paid, Free Night Award or Cash + Points stays based on availability.
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| Here's how Suite Night Award(s) work: |
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Redeem your award(s) directly on marriottbonvoy.com or call Member Support to request to use one or more awards for an upcoming stay. |
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We'll start looking for availability five days before your stay. If we find one, it's yours. We will let you know as soon as we've secured your upgrade. |
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If we can't find an available upgrade five days before arrival, we'll send you an update and keep checking. |
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If your award(s) can't be confirmed by 2 p.m. local hotel time the day before arrival, we'll notify you via email and credit the award(s) back to your account. |
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| Need to cancel an award request? |
Suite Night Award(s) requests may be canceled until 2 p.m. local hotel time the day before you arrive, as long as the awards have not already been confirmed for use on the reservation. Once your Suite Night Award(s) have been confirmed, they can be returned to your account only if you cancel the entire reservation. However, canceling a reservation after 2 p.m. local hotel time the day before you arrive will result in the forfeiture of all awards applied to the reservation. This is in addition to any other cancellation fees that apply to the reservation itself. See terms and conditions for full details on Suite Night Award(s).
As always, thank you for traveling with Marriott Bonvoy™. We hope to see you soon — checking into a suite.
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