Quick Survey

As an HP Newsgram subscriber, we appreciate you taking the time to complete this survey. Your feedback allows us to better understand your needs and make the Newsgram more valuable to you.

1. Please rate your overall satisfaction with the HP Newsgram:
• Completely satisfied
• Very satisfied
• Satisfied
• Somewhat dissatisfied
• Dissatisfied
• Don't know (N/A)
2. What do you do with your HP Newsgrams?
• Open and read everyone carefully
• Open and browse everyone
• Open and browse most of them
• Rarely open them
• Delete them without opening
• Save or print for future reference
• Don't know (N/A)
3. Do you have any technical problems with your HP Newsgram? (Please check all that apply)
• Difficult to spot in my inbox
• Links do not always work
• Cannot figure out how to unsubscribe
• Blocked by my e-mail/anti-virus/SPAM program(s)
• Images don't load
• Layout of text and images appears jumbled
4. How often would you like to receive an HP Newsgram?
• Once a week
• Twice a month
• Once a month
• Once every three months
• Once every six months
• Don't know (N/A)
5. In the last three months, about how many of the projects suggested in the HP Newsgram have you started?
• 1 - 2
• 3 - 4
• 5 - 6
• 7 or more
• None
6. What has been your experience with Newsgram projects?
• Once I start a project, I usually complete it.
• Once I start a project, I sometimes complete it.
• I usually do not start a project after clicking on it.
• I rarely start projects.
• I have not found any interesting projects yet.
• Don't know (N/A)
7. Which of these HP Newsgram topic areas do you find the most valuable?
• Product support and usage info
• Technology features (e.g. Digital Photography, PCs, Printing, and Home Entertainment)
• Creative projects
• Offers and Promotions
• Online classes
8. Which of the following topics would you most like to see featured in upcoming HP Newsgrams?
• Digital Photography - Taking/editing photos, photo printing at home
• Digital Music - Downloading music, creating play lists, burning CDs and DVDs
• Digital Entertainment - Home theater, digital video, digital editing
• Internet - Building your own web pages, optimizing settings
• Printing - Tips for high-quality printing
• Computing - Making the most of your PC
• Home networking/wireless - Remote connections, wireless printing
9. Which of these types of projects would you most like to receive in your HP Newsgram?
• Photo - Photo cards, album pages, photo frames
• Printing for Home - Greeting cards, calendars
• Printing for Your Home Office - Letterhead, business cards, flyers/brochures
• Digital Music - Organize music, create music play lists, burning CDs and DVDs
• Digital Video - Creating and editing videos, home theater
10. In the last 3 months, did the HP Newsgram help you solve a product support problem?
• Yes, I was able to solve the problem myself instead of calling customer support.
• Yes, I started with the HP Newsgram and then I called customer support.
• No, the HP Newsgram did not help me solve the problem
• No, I did not encounter any problems.
• Don't know (N/A)
11. If you own a HP Inkjet Printer, how satisfied are you with your HP Inkjet print cartridge?
• Completely satisfied
• Very satisfied
• Satisfied
• Somewhat dissatisfied
• Dissatisfied
• Don't know or don't own a HP Inkjet Printer
12. How do you normally purchase ink cartridges for your HP Inkjet printer?
• By personal visit to a store
• From the HP website
• From another website
• In some other way
• Don't know or don't own a HP Inkjet Printer
13. How frequently have you used new HP ink cartridges in your HP Inkjet printer?
• Never used it
• Tried it once
• Use it some of the time
• Always use it
• Don't know or don't own a HP Inkjet Printer
14. How frequently have you used remanufactured ink cartridges in your HP Inkjet printer?
• Never used it
• Tried it once
• Use it some of the time
• Always use it
• Don't know or don't own a HP Inkjet Printer
15. Within the last three months, which of the following HP supplies have you purchased? (Check all that apply)
• HP ink cartridge (black)
• HP ink cartridge (color)
• HP ink cartridge (twin pack)
• HP LaserJet toner cartridge (black)
• HP LaserJet toner cartridge (color)
• HP paper (Premium Photo)
• HP paper (Everyday Photo)
• HP paper (LaserJet)
• HP paper (LaserJet transparencies)
• HP paper (brochures, creative projects, greeting cards, postcards, labels or stickers)
• HP Supplies Value Packs (ink and media)
• None purchased recently
• Don't know (N/A)
16. Within the last three months, was your purchase of the following HP products influenced by an HP Newsgram article? (Please check all that apply)
• Printing Supplies (e.g. ink, toner, paper)
• Desktop PC and/or Monitor
• Notebook PC
• Media Center PC (desktop or notebook)
• Digital Camera
• Photosmart Photo Printer (letter size or larger)
• Photosmart Photo Printer (photo size)
• Photosmart All-in-One or OfficeJet All-in-One
• DeskJet or Inkjet Printer
• LaserJet Printer
• TV
• Digital Entertainment Center
• Scanner
• IPAQ / Handheld
• None purchased recently
17. What was the approximate total dollar amount for the HP products in the prior response?
• Less than $100
• $100-$249
• $250-$499
• $500-$999
• $1,000-$2,499
• $2,500-$5,000
• Greater than $5,000
• None purchased recently
18. What is your age?
• Under 25
• 25-34
• 35-44
• 45-54
• 55-65
• Over 65
• Don't know (N/A)
19. What is your gender?
• Yes
• No
• Don't know (N/A)
20. Are there any children (under 18) in your household?
• Yes
• No
• Don't know (N/A)
21. Where do you prefer to purchase consumer electronics and supplies? (select all that apply)
• Retail stores
• Online from a variety of websites
• Online and retail stores