Display graphics version >> INSERT HPIT LINK ======================================================== HP Newsgram: Support Edition ======================================================== HOW CAN WE HELP YOU? A special Newsgram devoted towards your product support. Welcome to the HP Newsgram Support Edition. We strive to provide you with the knowledge to keep your HP products performing perfectly. This issue focuses on the most useful support and service content from HP. Tip: Save this email for future reference. ----------------------------------------------------------------- 5 MUST-READ HP SUPPORT WEBSITES Here's five essential product support related websites that you'll want to visit. ----------------------------------------------------------------- >> PC Tune-up Is your PC acting sluggish? Doing some simple tasks can keep your PC running smoothly and allow you to enjoy your product for a long time to come. >> http://h20239.www2.hp.com/techcenter/pctuneup/index.htm >> PC Security The PC Security Center is here to help you safeguard your PC. Learn about the steps you can take to protect your PC and surf the Internet safely. >> http://h20239.www2.hp.com/techcenter/Security/index.htm >> Wireless Networking All about the wonderful wireless world. With our guide and HP technology, setting up a wireless network has never been so easy. >> http://h20239.www2.hp.com/techcenter/Wireless/index.htm >> Battery Health This center provides the tools and information that you need to understand batteries and get the best performance from your portable batteries. >> http://h20239.www2.hp.com/techcenter/battery/index.htm >> HP Technology Center You'll want to book this one! The HP technology center contains all the above topics and much more, it's one valuable resource. >> http://h20239.www2.hp.com/techcenter ----------------------------------------------------------------- WHAT IS HP TOTAL CARE? ----------------------------------------------------------------- HP Total Care is an umbrella of product support for your in-warranty and out-of-warranty products. HP Total Care includes: - The helpful HP Technology Center - Driver Downloads - Help and Support Center - Extended Service Plans & Repair Options - Product support chat & Email. All these handy services are included with your product purchase. A wealth of help - Let HP Total Care assist you!: >> http://h20179.www2.hp.com/HPTotalCare/service_warranty/index.html (Tip: Bookmark this page for future product support) ----------------------------------------------------------------- ENHANCED SERVICES FROM HP ----------------------------------------------------------------- To order an Enhanced Service, click on any of the links below or call 1-866-234-1377 - HP Extended Service Plans: for any HP product Get up to three continuous years of assistance for your HP and Compaq products. We're here for you 24/7. Whether over the phone or online, there's always an HP Total Care certified support technician ready to help. Other Enhanced Services: - HP PC Tune-up Service: for HP desktop, notebook and media center PCs HP PC Tune-up Service assists you with PC checkup, PC cleanup, PC update and general system advice, consultation and education. >> http://www.hp.com/go/pctuneupservice - SmartFriend by HP for HP desktop, notebook and media center PCs With SmartFriend by HP you have a friendly, ready-to-help HP technician at your fingertips, any time day or night. An easy prepaid service designed to answer hardware/software-related questions not covered by your standard HP warranty or addressed in your instruction manuals like how to install your new wired or wireless network or upgrade your operating system. >> http://www.hp.com/go/smartfriend - HP Accidental Damage Protection: for HP cameras, desktops and notebooks Accidents happen. Now you can protect your investment from drops and spills with HP Accidental Damage Protection. >> http://www.hp.com/go/damageprotection ----------------------------------------------------------------- USEFUL SUPPORT LINKS & NUMBERS ----------------------------------------------------------------- Software & Driver Downloads >> http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers Support & Troubleshooting >> http://welcome.hp.com/country/us/en/support.html?pageDisplay=support Real Time Chat >> http://welcome.hp.com/country/us/en/contact/chat_1.html Email Support >> http://welcome.hp.com/country/us/en/contact/email_1.html Automatic Product Detection Tool >> Http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00033108&lc=en#c00033108_auto Locate your product support information quickly. ------------------------------ Support Phone Numbers HP : 1-800-HP INVENT (1-800-474-6836) Compaq : 1-800-OK Compaq (1-800-652-6672) ----------------------------------------------------------------- PC TUNE-UP $79 Extended Service Save 20% off $99 & keep your HP PC running in tip-top shape. Limited to the first 1,000 to use coupon code AC4433*. >> http://www.shopping.hp.com/webapp/shopping/store_access.do?storeName=storefronts&landing=printers&category=laserjets_bw&subcat1=entry_level&catLevel=2&product_code=UD932A&template_type=product_detail ----------------------------------------------------------------- ----------------------------------------------------------------- HP Total Care is a J.D. Power & Associates Certified Technology Service & Support Center. "An Outstanding Customer Service Experience" >> http://www.hp.com/go/jdpower ----------------------------------------------------------------- ----------------------------------------------------------------- Thinking of refilling your inkjet cartridges? Get the facts: >> http://h71036.www7.hp.com/hho/cache/281570-0-0-225-121.html ----------------------------------------------------------------- ----------------------------------------------------------------- FREE ONLINE CLASSES ----------------------------------------------------------------- - PC Tune-up From troubleshooting common hardware problems to tuning Windows XP, this class will help you keep your PC in tip-top condition. Enroll now: >> http://h30240.www3.hp.com/courses/overview.jsp?courseId=2623&mcid=pctune - PC security bootcamp Get a quick and easy introduction to exactly what threats you need to protect your computer from and what it takes, starting with anti-virus software. Enroll now: >> http://h30240.www3.hp.com/campuses/campus.jsp?campusId=1304&mcid=pcsec - Protect yourself from spam & spyware Learn some simple but effective ways to enjoy your online experiences without the hassles of unwanted advertising and intruders. Enroll now: >> http://h30240.www3.hp.com/campuses/campus.jsp?campusId=1304&mcid=pcsec ----------------------------------------------------------------- QUICK TIP ----------------------------------------------------------------- Recycling your old PC equipment HP's Planet Partners recycling service provides an easy way to recycle computer equipment or HP printing supplies. HP's state-of-the-art processes ensure that unwanted hardware or empty HP printing supplies are recycled responsibly. Recycle Now: >> http://www.hp.com/hpinfo/globalcitizenship/environment/recycle/index.html ----------------------------------------------------------------- HP RESOURCES ON THE WEB ----------------------------------------------------------------- Projects >> http://www.hp.com/info/hho-ng-jan-best-of-projects Online classes >> http://h30240.www3.hp.com/?mcid=newsgram1 Support >> http://www.hp.com/support/us Printer supplies >> http://www.shopping.hp.com/webapp/shopping/store_access.do?template_type=printer_supp_acc&aoid= Outlet >> http://www.shopping.hp.com/webapp/shopping/store_access.do?template_type=landing&landing=outlet_store&aoid= Online shopping >> http://www.shopping.hp.com/webapp/shopping/home.do?aoid= * Coupon valid for hpshopping.com PC Tune-up Service purchases only. Go shopping, making sure you've placed HP Tune-up in your shopping cart. After reviewing purchases in your shopping cart, continue to the Checkout page and insert coupon code AC4433. Coupon code AC4433 is valid only on the HP PC Tune-up for PC Service, is limited to the first 1,000 purchases, and expires 2/28/06. Each coupon code is limited to one usage per customer; one coupon per product. Offer void where prohibited, taxed or restricted by law. Non-transferable. Not valid retroactively on previously purchased items. Not valid for any resale activity as defined by hpshopping.com. Not valid on: refurbished products, clearance sales or products combined with others in a bundle. For complete coupon conditions, see "Coupon Information" in the "Customer Service" section on hpshopping.com. ----------------------------------------------------------------- HP NEWSGRAM OPTIONS ----------------------------------------------------------------- Update your preferences >> INSERT LINK Change your e-mail >> INSERT LINK Privacy policy >> INSERT LINK Unsubscribe >> INSERT LINK ----------------------------------------------------------------- This mailing was sent to because you signed up to receive the HP Newsgram. This is an ongoing mailing. To customize your HP Newsgram, please visit >> INSERT LINK If you no longer want to receive this mailing, please unsubscribe at >> INSERT LINK To unsubscribe from the HP Newsgram and other marketing-related communication from HP, reply with "UNSUBSCRIBE" as the subject line. HP is committed to respecting your privacy. For more information, visit >> INSERT LINK or contact us at HP Privacy Mailbox, 20555 SH 249, MS 040307, Houston, TX 77070. ======================================================== HP Brilliantly Simple ======================================================== To ensure you receive your HP Newsgram, please add Hewlett-Packard@us.newsgram.hp.com to your address book. Need help? >> INSERT LINK