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Hello {first name},
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A while back you purchased a Honeywell thermostat for your home. Thank you!
We've noticed that your thermostat is disconnected from the Internet, so we're reaching out to see what happened. Every product we build here at Honeywell is designed to make your home — and your life — more comfortable, easier, and enjoyable. It's our job to make sure that your expectations have been met. If they have, great! If they haven't, we need to know that, too. So let's talk.
We have a few quick questions about your experience that will go a long way in helping us make improvements going forward — improvements that match our mission of giving you the best connected home experience possible. We're honored to be a part of your home.
Yours truly,
The Honeywell Home Team
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