Thank you for requesting access to the [ISSUER SHORT NAME] Client Resource Center which provides access to online cardmember applications, report downloads and more via our secured website at https://clientaccess.elanfinancialservices.com. The Client Resource Center is where one finds all updates and materials related to the [FI BU NAME] Credit Card program. The new assigned User ID is noted below. The system will prompt the user to enter the password upon logging in. The password will be the same password used when access to the site was requested. After a successful log in, the system will prompt for a change to the password (at least 8 characters, alpha and numeric). We recommend the chosen password is easy to remember and note that passwords are case sensitive. User ID: [USER ID] Employee Name: [USER FIRST NAME] [USER LAST NAME] Employee Phone: [USER TELEPHONE NUMBER] Location Code: [LOCATION CODE] Financial Institution Name: [LOCATION NAME] Please note: If the site is not entered within 30 days, the password will automatically expire. We encourage entering the site frequently to ensure the User ID and password remain active. When the password expires, the system will prompt for a change to the password. If experiencing difficulty with the User ID and/or password, please contact the Financial Institution Support Center by calling [HELP DESK TELEPHONE NUMBER]. Please reference the Client Resource Center Demo and Online Reporting module located under the Training Tab on the Home Page for a quick preview of the Client Resource Center and the reporting capabilities. An Online Application Guide is also available located under the Library Tab. We look forward to serving your financial needs in the future. [ISSUER FULL NAME] ------------------------------------------------------------------------ To ensure that you continue to receive email from us, please add us to your Address Book (announcements@elan-client-communication.com). Thank you. You are receiving this email as a client of Elan Financial Services. View the Elan Privacy Policy: http://www.elanfinancialservices.com/efs/privacy_pledge.jsp Our Website address is: https://clientaccess.elanfinancialservices.com. Elan Financial Services 777 East Wisconsin Avenue Milwaukee, WI 53202